Terms & Conditions

This website (this “Website”) and is owned and operated by Liquid Gold Lube Proprietary Limited (“Liquid Gold Lube”, “we”, “us” and “our”). This Website enables and facilitates your purchase of Liquid Gold Lube’s products (our “Products”).

These terms and conditions (these “Terms”) govern your use of this Website and our Product/s. By using this Website and/or our Product/s, you accept to be bound by these Terms. If you disagree with these Terms or any part of these Terms, you must not use this Website or purchase our Products.

These Terms contain the entire agreement between you and Liquid Gold Lube in regard to your use of the Website and/or our Product/s and no warranty, representation or undertaking that has not been included in these Terms shall be valid or binding on you and/or Liquid Gold Lube.

If you are under the age of 18 (eighteen), then you must use this Website only with a parent or legal guardian’s consent and guidance. Such parent or legal guardian shall be deemed to have accepted these Terms on your behalf and shall be liable for your actions and obligations under these Terms. If you do not have your parent or legal guardian’s consent and guidance, you must not use this Website.

Consumer Protection Act Notice 

In terms of Section 49 of the Consumer Protection Act 86 of 2009, your attention is specifically drawn to all bold clauses in these Terms which, amongst others

  • may limit the risk or liability of Liquid Gold Lube or a third party; and/or
  • may create risk or liability for you; and/or
  • may compel you to indemnify Liquid Gold Lube or a third party; and/or
  • serves as an acknowledgement, by you, of a fact. 

If you do not understand anything contained in of these Terms, it is your responsibility to contact us on info@liquidgoldlube.com before you continue to use the Website so that we can assist with ensuring that you fully understand these Terms.

Acceptable Usage

You must not use this Website in any way that modifies and/or causes, or may cause, damage to this Website or impairment of the availability or accessibility of this Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

Without limitation to the foregoing, you must not use this Website in any way which could be defamatory, offensive or harmful to any member of the public and/or Liquid Gold Lube’s reputation.

Payment

Payment for our Products must be made via the payment methods provided on the Website, which include but are not limited to direct bank transfer and PayFast payment methods. You warrant that you are fully authourised to make the payment required for the purposes of purchasing our Product/s and that you have sufficient funds available to cover the costs of such Product/s.  

Liquid Gold Lube uses a third party courier partner that determines the delivery charges based on your postal code, which delivery charges will be shown to you after you have submitted your postal code on our Website and before payment checkout. Please note that we do not deliver to PO Box addresses. Further, please note that delivery charges which have not been paid for in full may change at any time without prior notice to you.

Liquid Gold Lube shall ensure that its Product/s are packaged correctly for our third party courier partner but shall not be held responsible for any losses or damages suffered by you in connection with the services of our third party courier partner. At Liquid Gold Lube’s discretion, we may provide reasonable assistance in investigating any claims you may have against our third party courier partner in connection with the delivery of our Product/s.

Please refer to our FAQ’s for more information about delivery of our Product/s.

Refunds

Due to the nature of our Products, Liquid Gold Lube does not offer a refund on open or used Products.

Privacy Policy

We respect your privacy and are committed to ensuring that your personal information is collected and used properly, lawfully and openly in accordance with the Protection of Personal Information Act 4 of 2013 (“POPI”). For more information on how we collect and process your personal information, please refer to our Privacy Policy, which is incorporated into these Terms by reference.

Ownership

Liquid Gold Lube owns or licenses all right, title, and interest in and to this Website, including all software, material, trademarks, designs, logos, brand names other content available on this Website. You may not duplicate, copy or use in any way whatsoever any portion of this Website without our prior written consent.

Disclaimer

Liquid Gold Lube makes no representations or warranties of any kind, whether express or implied, in regard to this Website and you acknowledge and agree that your use of this Website is entirely at your own risk and you hereby accept all risks associated with your use of this Website. Without prejudice to the foregoing, Liquid Gold Lube does not warrant that:

  • this Website will be constantly available, or available at all;
  • the content contained on this Website is complete, true, accurate or non-misleading; nor
  • this Website is free of viruses, destructive materials or any other data or code which may be able to corrupt, destroy or compromise your computer in any way.

Further and to the fullest extent permitted in law, Liquid Gold Lube makes no representations or warranties of any kind, whether express or implied, in regard to our Products and you acknowledge and agree that your use of our Product/s is entirely at your own risk and you hereby accept all risks associated with your use of our Product/s.

Limitations of Liability

To the fullest extent permitted in law, Liquid Gold Lube will not be liable to you for any direct, indirect, incidental, special or consequential losses or damages you may suffer as a result of or in connection with your use of this Website and/or your use of our Product/s.

Indemnity

You hereby indemnify Liquid Gold Lube against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses) incurred or suffered by Liquid Gold Lube arising out of or in connection with any breach by you of any provision of these Terms.

Breaches of these Terms

Without prejudice to Liquid Gold Lube’s other rights under law and/or these Terms, if you breach these Terms in any way, Liquid Gold Lube may take such action as it deems appropriate to deal with the breach, including suspending your access to this Website, prohibiting you from accessing this Website, and/or bringing court proceedings against you.

Termination and Variation

Liquid Gold Lube may suspend or terminate this Website at any time without giving notice to you. In the event of any such suspension or termination, Liquid Gold Lube shall have no obligation or liability to you, save to facilitate the delivery of any Product/s which have been ordered and paid for in full by you prior to such suspension or termination.

Liquid Gold Lube may amend these Terms at any time without giving notice to you. Any amended terms and conditions shall apply to your use of this Website and our Product/s from the date of the publication of the amended terms and conditions on this Website. We encourage you to check this Website regularly to ensure you are familiar with the current version.

Governing Law and Jurisdiction

These Terms and/or any dispute arising from or in connection with these Terms shall be governed and interpreted in accordance with the laws of the Republic of South Africa and you submit to the exclusive jurisdiction of the Western Cape High Court.

Contact Us

Should you have any queries about this Website, these Terms or our Product/s, please contact us on info@liquidgoldlube.com.

Company Information

Name: Liquid Gold Lube Proprietary Limited

Phone: (+27) 83 259 1357
Mobile: (+27) 83 259 1357

E-mail: info@liquidgoldlube.com
Web: www.liquidgoldlube.com
Physical Address: Kirstenhof. Cape Town